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Our Policies & Terms


We use an appointments system at this practice and would ask you to please inform the receptionist if you need a longer appointment to discuss your health matter. If more than one family member requires attention please ensure that separate consecutive appointments are made. In the event that you are unable to keep your appointment please notify the receptionist as early as possible. Please let Reception staff know when you arrive at the surgery for your appointment.

Home visits are available at the discretion of your treating doctor. Emergency cases will be seen as required.


All Patients Bulk billed for Medicare items Payment of your account is expected at the time of your consultation for all your Non medicare items. We accept cash, cheques and most credit cards. An accounting fee will be charged for all accounts not settled at this time.


The receptionist will be able to assist you in most of non medical queries and appointments. However if you wish to speak to your doctor, he/she may have to return your call when consultations have ended.


We require you to see the doctors for any repeat prescriptions.


If the doctor considers that a medical need exists for specialist treatment a referral will be provided. It is therefore important to make an appointment with the doctor who will discuss your problem with you and help you to decide on the appropriate course of action.


For patients who require regular check ups, immunisations and/or screening, we offer a recall service. This is done automatically unless we are advised that you would prefer not to be notified.


Medical certificates are legal documents. In order to obtain a medical certificate for work a consultation with your doctor is required. It is not legal to back date a certificate.


Patients are required to make a follow up appointment to discuss any abnormal results. Normal and INR results can be obtained from our practice nurse. It is your responsibility to get your test results.



Monday to Friday
8.30 AM - 5.30 PM
Saturday and Sunday
8.30 AM - 12.30 PM


For all


Open 7 Days

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